Q: How do I call a participant from the Site Coordinator dashboard?

A: If the participant was registered with a valid phone number, you can follow the steps below to call them:

1. Log into the AiCure portal (login.aicure.com) and select your study
2. Click on the Participant ID to get the dropdown menus
3. Click on CONTACT PARTICIPANT
4. A dialogue box will appear. Please fill out the following fields:
   • Select a reason for contacting the participant
   • Select “Call Mobile”
   • Click “Call Participant”
5. You will first receive a call from 646-681-7440, please answer

6. The system will next connect the call to the participant. They will receive a call from the same number: 646-681-7440

7. When they answer, you will be able to speak with them
8. Once the call is complete, a date and time stamp of the call will be recorded on the dashboard