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Data Change Requests

  • What is a DCR/DCF?
    DCR stands for Data Change Request A DCR is any request to change data for participants in our system (i.e. start/end dates, participant IDs, removing participants, etc) DCF stands for Data Change Form A DCF is a form that site coordinators and/or sponsors need to sign to approve/decline a data change request. AiCure does not remove source data. If the change request is going to affect source d...
  • When is a DCR required?
    A DCR is required when the site needs to change data relating to one or multiple participants. This may include: modifying Start Dates, ending participation, modifying a participant ID, and removing a stuck pending update.   If there are doses that require reclassification, please refer to the following KB Article: How to Reclassify a Dose on the Dashboard
  • What information is required to initiate a DCR?
    It is always best to provide as much information regarding your DCR as possible as this helps to expedite the process. Depending on the request, AiCure support requires the following: Participant ID (if changing IDs, provide the new and old IDs) Site ID Trial ID Date(s) that need to be changed (provide the currently listed date(s) and the desired date(s)) If reclassifying doses, provide the do...
  • What is the process to initiate a DCR?
    A DCR process is started when the site/sponsor/Project Manager sends the AiCure support team a request to make a change. The support team then issues a DCF (Data Change Form) using SignNow to the site. The site will receive an email notification from SignNow (in the form of an E-document) to review, approve and sign. Once it is signed, the AiCure support team will initiate the change.
  • Do I need a SignNow account to sign a DCF?
    Yes, a SignNow account is required to sign a DCF to comply with security procedures. To sign the document, click on the "View Document" button within the email you received and follow the on-screen prompts. You will have an option at the end to create a free SignNow account after entering in the passcode provided to you by the support team.
  • What happens when I cannot access SignNow to review/sign the DCF?
    If you have trouble accessing and/or signing the DCF via the SignNow website, please let AiCure support know. Support can issue you the document in PDF form which you can print out and sign. Be sure to check off if you approve, reject or defer the change on the first page, and sign and date on the second page. You can then scan the document and send it back to support by replying back to the ti...